Printable Webinar Schedule

Series

2018 Leadership Series: Driving Results in the Face of Change

Series

2018 Volunteer Manager Series

Series

2018 Prudent Hospice™ Approach to Live Discharge Series

Series

2018 Deep Dive into Compliance Details Series

Series

2018 Social Worker & Chaplain Skills Series

Series

2018 Hospice Billing Series

Series

2018 Honoring Veterans' Healthcare Decisions Series

Monday
Jan 1
2018

2018 Volunteer Appreciation Event Package

Thursday
Nov 15
2018

Power Partnerships & Growth Strategies in an Alternative Payment Model Environment

Tuesday
Dec 4
2018

How to Improve Your Hospice CAHPS Survey Scores

Thursday
Dec 6
2018

Mobile Device Risks & Compliance Rules: Implementing Strategic BYOD & COPE Policies

Thursday
Dec 13
2018

How to Create a Culture of Excellence from the Top Down

Thursday
Dec 20
2018

Targeted Probe & Educate Update: Lessons Learned & Best Practices

Thursday
Jan 3
2019

Hospice 101 – Essentials for New Staff

Thursday
Jan 10
2019

HIPAA Review – Risks, Strategies, Trends & Data Privacy Breaches

Thursday
Jan 17
2019

Aligning Home-Based Palliative Care Services: Latest Trends, Insight & Data

Thursday
Jan 24
2019

World-Class Service Excellence: 90 Ideas in 90 Minutes!

Thursday
Jan 31
2019

New Volunteer Manager Series: Common Challenges & FAQs for New Hospice Volunteer Managers

Thursday
Feb 7
2019

Conducting Mock Surveys to Assess Survey Readiness

Thursday
Feb 14
2019

New Volunteer Manager Series: Establishing Priorities When Volunteer Managers Wear Multiple Hats

Thursday
Feb 21
2019

Creating a Compliant & Compelling Presentation for NCOs, ACOs & Hospitals

Thursday
Feb 28
2019

New Volunteer Manager Series: Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma

Thursday
Mar 7
2019

Marketing Effectively: How to Measure & Evaluate This Critical Role

Thursday
Mar 14
2019

Working with PEPPER Reports

Thursday
Mar 21
2019

Conditions of Participation Series: Overview & Patient Rights

Thursday
Mar 28
2019

Top 25 HR Mistakes & How to Prevent Them

Thursday
Apr 4
2019

Conditions of Participation Series: Care Planning & Coordination of Services

Thursday
Apr 11
2019

Hospice Audit Success Stories – Preparing for Government Audits & Latest Trends

Thursday
Apr 18
2019

Conditions of Participation Series: Infection Control & QAPI

Thursday
Apr 25
2019

Post-Acute Care: Preferred Provider Networks Offering Value-Based Care

Thursday
May 2
2019

Conditions of Participation Series: Emergency Preparedness, Compliance & Clinical Records

Thursday
May 9
2019

HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers & Peers

Thursday
May 16
2019

Agency Success & Leadership Excellence Series: Motivating People for Success

Thursday
May 23
2019

Agency Success & Leadership Excellence Series: Using Accountability to Boost Performance

Thursday
May 30
2019

Effectively Managing Hospice Live Discharges Part 1: Measuring, Monitoring, Guidelines & Regulations

Thursday
Jun 6
2019

Effectively Managing Hospice Live Discharges Part 2: Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum

Thursday
Jun 13
2019

Agency Success & Leadership Excellence Series: Hire Well, Live WellTM – Minimizing Turnover & Maximizing Productivity

Tuesday
Jun 18
2019

How to Develop & Implement a Palliative Care Program

Thursday
Jun 20
2019

False Claims Act: Fraud & Abuse Update

Thursday
Jun 27
2019

Boundaries, Burnout & Compassion Fatigue: Developing Professional & Personal Resilience

Tuesday
Jul 9
2019

Partnership Series: Building Strong & Compliant Skilled-Nursing Partnerships

Thursday
Jul 11
2019

The IDG Meeting: It Takes a Special Skill Set

Thursday
Jul 18
2019

Partnership Series: Building Strong & Compliant Hospital Partnerships

Thursday
Jul 25
2019

Hospice Billing Series: Eligibility Requirements & Notice of Election

Thursday
Aug 1
2019

Partnership Series: Building Strong & Compliant Assisted-Living Partnerships

Thursday
Aug 8
2019

Managing Risk Without Sacrificing Creativity: Challenges Facing Volunteer Managers

Thursday
Aug 15
2019

Hospice Billing Series: Details of Medicare Claims Processing

Thursday
Aug 22
2019

What Every Hospice & Home Care Provider Should Know About Electronic Protected Health Information & Paper-Based Medical Records

Tuesday
Aug 27
2019

Hospice 2020 Final Payment Rule & Quality Update

Thursday
Sep 5
2019

Avoiding the Top Five Survey Deficiencies

Tuesday
Sep 10
2019

Hospice Billing Series: Face-to-Face, Hospice CAP & Palliative Care

Thursday
Sep 19
2019

How to Assess Suicidal Ideations & Interventions

Tuesday
Sep 24
2019

Disaster Recovery & Business Continuity

Thursday
Sep 26
2019

Compliance Series for Non-Clinical Staff: Compliance for Hospice Bereavement Staff

Thursday
Oct 3
2019

How to Soothe, Smooth & Improve Difficult People

Thursday
Oct 10
2019

Compliance Series for Non-Clinical Staff: Compliance for Hospice Volunteer Staff

Thursday
Oct 17
2019

How to Build an Effective, High-Functioning Leadership Team

Thursday
Oct 24
2019

Compliance Series for Non-Clinical Staff: Compliance for Hospice Social Workers & Chaplains

Thursday
Oct 31
2019

Avoiding the Top 10 Legal & Compliance Mistakes of Email, Social Media & Other Electronic Communication Tools

Tuesday
Nov 5
2019

Hospice Compare & HEART Updates: Improving Agency Service Quality

Thursday
Nov 7
2019

Social Worker & Chaplain Series: Psychosocial & Spiritual Acuity Implications for Social Workers & Chaplains

Thursday
Nov 14
2019

The Journey of Being Remembered: Legacy & Memory Making for Children, Families & Caregivers

Tuesday
Nov 19
2019

Hospice & Veterans – Special Considerations for the Heroes Among Us

Thursday
Nov 21
2019

Social Worker & Chaplain Series: Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth

Thursday
Dec 5
2019

Social Worker & Chaplain Series: Psychological & Spiritual Distress: A Call for Immediate & Skillful Intervention

Tuesday
Dec 10
2019

Creating a Successful Hospice Competency Program

Thursday
Dec 12
2019

Are Your Requirements Scaring Off New Volunteers? Ideas for Streamlining Your Onboarding Process

Thursday
Dec 19
2019

CAHPS Hospice Survey – Best Practices for Improving Scores

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