Printable Webinar Schedule

Series

2018 Leadership Series: Driving Results in the Face of Change

Series

2018 Volunteer Manager Series

Series

2018 Prudent Hospice™ Approach to Live Discharge Series

Series

2018 Deep Dive into Compliance Details Series

Series

2018 Social Worker & Chaplain Skills Series

Series

2018 Hospice Billing Series

Series

2018 Honoring Veterans' Healthcare Decisions Series

Recorded
Webinar

Developing “Take-Charge” Managers

Recorded
Webinar

Managing Client Expectations

Recorded
Webinar

“I’m Sorry to Hear That…” Proven Service Recovery Techniques

Recorded
Webinar

Hospice & Palliative Care: Essentials of Information Security & Privacy

Recorded
Webinar

My Life, My Choice: Navigating the Challenges of End-of-Life Decision-Making

Recorded
Webinar

Program Management: Core Volunteer Manager Competencies

Recorded
Webinar

From Touchy to Touching: Talking About the Dying Process

Recorded
Webinar

Recruitment & Retention: Volunteer Engagement

Recorded
Webinar

Compassion Fatigue: Managing Caregiver Stress

Recorded
Webinar

Ethical Issues: Professional Boundaries & Pitfalls for Hospices

Recorded
Webinar

Education/Training: Ensuring Prepared & Confident Volunteers

Recorded
Webinar

Volunteers Everywhere You Look! Raising the Bar for Care & Services with Volunteers

Recorded
Webinar

Ethics & Leadership: Raising the Bar for Hospice Volunteerism

Recorded
Webinar

Helplessness & Hopelessness: The Volunteer Role in Finding Meaning

Recorded
Webinar

Taking Volunteer Communication Skills to the Next Level

Recorded
Webinar

Is That Really True? Taking a Second Look at Long-Held Hospice Myths & Inconsistencies

Recorded
Webinar

Compliance for Hospice Volunteer Staff

Recorded
Webinar

Mistakes Happen! Cultivating Skills Necessary for Recovery

Recorded
Webinar

When People Want to Talk About Dying

Recorded
Webinar

Working with People from Different Cultures & with Different Beliefs

Recorded
Webinar

How HIPAA Impacts Email & Text Messaging: Communicating with & About Patients in Compliance with HIPAA

Recorded
Webinar

Hospice 101: The Basics for New Staff

Recorded
Webinar

Focus on Volunteers: Multi-Generational Perspectives, Programming & Services

Recorded
Webinar

Monitoring Employees' Work-Related & Personal Social Media: Why? How? Is It Legal & Ethical?

Recorded
Webinar

Common Hospice Diseases & Conditions: An Overview for Hospice Volunteers

Recorded
Webinar

Pain & Symptom Management: The Hospice Volunteer Perspective

Recorded
Webinar

Volunteering with Patients Who Have Alzheimer’s Disease & Dementia

Recorded
Webinar

Universal Precautions & Hand Washing for Hospice Volunteers

Recorded
Webinar

Hospice Quality - Comprehensive Assessment Tool, Public Reporting & Star Rating

Recorded
Webinar

Honoring Veteran Program Partnerships

Recorded
Webinar

2018 Volunteer Appreciation Event Package

Recorded
Webinar

Emergency Preparedness Requirements for Hospice: Are You in Compliance?

Recorded
Webinar

Hospice & Facilities Contractual Relationships: Actions to Take & Traps to Avoid

Recorded
Webinar

Aligning Palliative Care Services in 2018: Latest Trends, Insights & Data

Recorded
Webinar

Hospice 101: The Basics for New Staff

Recorded
Webinar

Audits/ADRs: Is Your Documentation & Practice Able to Withstand Audit Scrutiny?

Recorded
Webinar

Leadership Series: Driving Results in the Face of Change: Leadership in a Changing Healthcare Environment

Recorded
Webinar

Bridging the Gap: Hospice & Palliative Care & Intellectual & Developmental Disabilities

Recorded
Webinar

Excellence in Advance Care Planning

Recorded
Webinar

Leadership Series: Driving Results in the Face of Change: Leading with Purpose

Recorded
Webinar

Volunteer Manager Series: Expanding Volunteer Services Outside the Box & Meeting Your Five Percent Requirement

Recorded
Webinar

Leadership Series: Driving Results in the Face of Change: The Mentor Leader

Recorded
Webinar

Volunteer Manager Series: Asserting Your Value as a Volunteer Manager!

Recorded
Webinar

Hospice Fraud & Audit Investigations: How to Prevent, Detect & Defend Against Them

Recorded
Webinar

Is It Hospice, Home Health, or Palliative Care?

Recorded
Webinar

Volunteer Manager Series: Raising the Bar for Volunteer Feedback: Surveys, Exit Interviews & Committee Involvement

Recorded
Webinar

Hospice Policy Update: Where Are We & Where Are We Going?

Recorded
Webinar

Social Media Policy Mistakes: Is Your Organization at Risk?

Recorded
Webinar

Managing Client Expectations Realistically & Respectfully

Recorded
Webinar

Prudent Hospice™ Approach to Live Discharge Series: Managing Live Discharges

Recorded
Webinar

Key Strategies for a Successful Emergency Department Patient Transition Program

Recorded
Webinar

Top Hospice Claims Risk Areas

Recorded
Webinar

Prudent Hospice™ Approach to Live Discharge Series: Managing Unplanned Hospitalizations

Recorded
Webinar

Building a Strong & Compliant Skilled Nursing Partnership

Recorded
Webinar

Best Practices for Caring for Pediatric Hospice Patients

Recorded
Webinar

Prudent Hospice™ Approach to Live Discharge Series: Evaluating & Planning for Discharge

Recorded
Webinar

Surveys & Survey Preparation: A New Role for Compliance

Recorded
Webinar

Key Strategies for Optimizing Hospice Revenue

Recorded
Webinar

Deep Dive into Compliance Details Series: Part 1: Policy, Standards of Conduct, Program Administration, Training & More

Thursday
Jun 28
2018

Deep Dive into Compliance Details Series: Part 2: Communication, Internal Monitoring, Disciplinary Guidelines & Corrective Actions

Thursday
Jul 5
2018

Best Practices for Compliant Social Media Opportunities

Thursday
Jul 12
2018

Social Worker & Chaplain Skills Series: Differentiating Grief from Depression

Tuesday
Jul 17
2018

Community Education & Outreach: Why Is This Critical for Your Agency?

Thursday
Jul 26
2018

Social Worker & Chaplain Skills Series: Ethical Challenges in Palliative Sedation & End-of-Life Decisions

Thursday
Aug 2
2018

Hospice Billing Series: Eligibility Requirements & Notice of Election

Tuesday
Aug 7
2018

Social Worker & Chaplain Skills Series: Ethical Challenges in Personal/Professional Boundaries, Supervision, Burnout & Self-Care

Thursday
Aug 9
2018

Cultural Influences in End-of-Life Care: Appropriate Outreach

Thursday
Aug 16
2018

Hospice Billing Series: Details of Medicare Claims Processing

Thursday
Aug 30
2018

Hospice Billing Series: Face-to-Face, Hospice CAP, Palliative Care & HIS Requirements

Thursday
Sep 6
2018

Recognizing & Overcoming Unconscious/Implicit Bias

Thursday
Sep 13
2018

Compliance for Hospice Social Workers & Chaplains

Thursday
Sep 20
2018

Electronic Compliance Rules, Policies & Best Practices for Email, Social Media, Mobile & Web Management

Thursday
Sep 27
2018

A Compassionate Approach to Pediatric End-of-Life Care: Blending the Art & Science of End-of-Life Care

Thursday
Oct 4
2018

Hot Topics in Hospice Payment & Quality Programming

Thursday
Oct 11
2018

Honoring Veterans' Healthcare Decisions Series: Veterans, VA Benefit, Hospice & Palliative Care

Thursday
Oct 18
2018

Why You Should Review PEPPER Reports

Thursday
Oct 25
2018

Honoring Veterans' Healthcare Decisions Series: Hospice Team Engagement: Your Role in Making a Difference & Honoring the Veteran's Healthcare Decisions

Thursday
Nov 1
2018

Hospice, Palliative Care & the Ever-Changing Hospice Landscape

Tuesday
Nov 6
2018

Customer Service & How to Deal with Difficult People

Thursday
Nov 8
2018

Hospice Compare: Lessons Learned & What to Expect

Thursday
Nov 15
2018

Power Partnerships & Growth Strategies in an Alternative Payment Model Environment

Tuesday
Dec 4
2018

How to Improve Your Hospice CAHPS Survey Scores

Thursday
Dec 6
2018

Mobile Device Risks & Compliance Rules: Implementing Strategic BYOD & COPE Policies

Thursday
Dec 13
2018

How to Create a Culture of Excellence from the Top Down

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We provide hospice webinars on compliance, regulations, volunteer management, human resources, ICD-10, billing, post-acute care & other topics, join our mailing list.