Rules, Policies & Best Practices for Email, Social Media, Mobile, Web & Other E-Tools

On-Demand Webinar
StreamedDec 8, 2022Duration90 minutes
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

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Legal and regulatory compliance is critical regarding email, social media, collaboration platforms, mobile devices, and the web.

Healthcare providers must understand the steep cost of noncompliance. Protect your agency by developing and implementing strategic electronic compliance management programs that combine formal policies with employee education and reliable technology.

  • Manage onsite, hybrid, and remote employees’ use of electronic business communications tools
  • Write, implement, and enforce best practices-based policies and procedures (P&Ps) governing email, social media, mobile devices, Zoom, Teams, the web, and other e-tools
  • Minimize litigation risks with established content rules for e-communications tools
  • Adhere to HIPAA privacy and security rules
  • Communicate compliantly with patients and peers via email, text, and other e-tools
  • Preserve, protect, produce, and purge PHI and records in accordance with HIPAA and the law
  • Stave off harassment and discrimination claims and other workplace lawsuits
  • Enhance employee productivity and reduce business interruptions
  • Apply rules and tools to shore up security and safeguard your reputation
  • Support P&Ps with comprehensive employee training and best-in-class technology
  • Apply best practices, expert advice, and legal/regulatory compliance tips


When it comes to email, social media, mobile devices, the web, videoconferencing, and other e-collaboration tools, healthcare providers must ensure legal and regulatory compliance — or face potentially steep penalties. Industry regulators and courts regularly impose hefty fines and legal judgments on organizations that mismanage electronic content, violate patient privacy, fail to secure business records, or are slow to turn over subpoenaed email and other electronically stored information (ESI). Agencies must comply with the ever-increasing guidelines of federal and state courts, HIPAA, and other industry and government regulators, or confront costly consequences, including litigation, regulatory audits and fines, security breaches, records mismanagement, privacy violations, lost productivity, business interruptions, and public embarrassment.

Attend this program to learn why and how to develop and implement a strategic e-compliance management program combining formal e-policies with comprehensive employee education and proven-reliable technology. You’ll leave armed with the skills and know-how to minimize risks, manage e-use, and maximize compliance.


  • Hospice
  • Home Health
  • Home Care
  • Palliative Care


This informative session is a must for legal, compliance, and privacy teams, human resources personnel, training staff, records managers, IT officers, managers, and administrators. Anyone who communicates electronically on behalf of the organization will benefit.


  • Social Media Rules: Guidelines for Creating Effective Social Media Policy
  • E-Collaboration Tools & Rules: Policies & Best Practices for the Compliant Management of Microsoft Teams, Zoom, Slack & Other Videoconferencing & Meeting Tools
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

Nancy Flynn,Nancy Flynn
The ePolicy Institute™, Business Writing Institute™ & Marijuana Policy Institute™