New Bereavement Professional/Program Director Training Series

Live Webinar
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

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Bereavement care is a fundamental hospice service.

This contemporary series will take a deep dive into the role and responsibilities of bereavement professionals. It will go beyond the Medicare requirement and look at advanced program ideas and possibilities to enhance services and provide exceptional care to the bereaved.

60-minute webinars – available live or on-demand

  • Defining Bereavement Services: Spirit of the Law vs. Letter of the Law
  • Bereavement Service Possibilities: What Are the Options?
  • Advanced Bereavement Programming & Services

Purchase webinars individually or buy the whole series to save 10%!


National statistics report approximately 2.5 million people die in the United States yearly and each person leaves an average of five grieving people behind. How many people are typically included to receive bereavement follow-up services for each death within your agency? Are team members clear about the regulations that guide bereavement work? Who should be the director of bereavement programs and what qualifications are required to provide grief counseling? This webinar series is designed to answer those questions and provide a wide range of knowledge and skills to new bereavement professionals and program directors. Additionally, it will benefit those in the field who wish to know more about the provision of bereavement services. Creative ways to add additional services, improve groups and mailings, and maximize the use of volunteers and virtual/distance services will also be covered.


  • Hospice

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Included Webinars:

Defining Bereavement Services: Spirit of the Law vs. Letter of the Law
Nov 2, 2023Webinar

Defining Bereavement Services: Spirit of the Law vs. Letter of the Law

Presenter:Gary Gardia
Don’t drop the ball when it comes to bereavement care. How effective are your agency’s bereavement services? A positive experience with your hospice program is crucial. You may be meeting the "letter of the law,” but that can still leave people dissatisfied with the provided care. This webinar will first address key bereavement regulations and programming, as well as recommendations for creative and effective ways to ensure compliance. Next the program will cover the intended "spirit" of each regulation. The goal is to increase bereavement professionals’ confidence about their overall knowledge of related programming and services and to create a plan to raise the bar for offered services.
Bereavement Service Possibilities: What Are the Options?
Nov 9, 2023Webinar

Bereavement Service Possibilities: What Are the Options?

Presenter:Gary Gardia
When it comes to providing bereavement interventions, the least effective for high-risk people are mailings and support groups. Yet nationally there are programs that only provide those two options. Are the people who need us most being left out? Could we be doing more to provide higher levels of bereavement care by creatively using current resources? This webinar will look at expanding services by thinking WAY outside the box.
Advanced Bereavement Programming & Services
Nov 16, 2023Webinar

Advanced Bereavement Programming & Services

Presenter:Gary Gardia
What skillset and knowledge base are needed for advanced-level bereavement program management? What does a highly effective bereavement program look like? What are the national best practices that address the needs of medium- and high-risk people? This webinar will answer these questions and explore the concept of high-level hospice bereavement care, including what we need to know as bereavement professionals and what services should be offered.