Defining Bereavement Services: Spirit of the Law vs. Letter of the Law

How effective are your agency’s bereavement services? A positive experience with your hospice program is crucial. You may be meeting the "letter of the law,” but that can still leave people dissatisfied with the provided care. This webinar will first address key bereavement regulations and programming, as well as recommendations for creative and effective ways to ensure compliance. Next the program will cover the intended "spirit" of each regulation. The goal is to increase bereavement professionals’ confidence about their overall knowledge of related programming and services and to create a plan to raise the bar for offered services.