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How to Conduct an Audit to Prepare for Survey or ADR
Kathy Ahearn
ComplianceKathy Ahearn04/29/2026Apr 29, 2026Webinar
If It Wasn't Documented, It Wasn't Done!
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/30/2026Apr 30, 2026Webinar
Volunteer Leaders: Guiding Volunteers Toward Leadership Roles
Gary Gardia
Volunteer ManagersGary Gardia05/05/2026May 5, 2026Webinar
A How-To on High-Performing Hospice Sales
Kurt Kazanowski
Business Development, Directors, Executive Leadership, MarketingKurt Kazanowski05/06/2026May 6, 2026Webinar
Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation
Diane Link
Clinical Management, ComplianceDiane Link05/07/2026May 7, 2026Webinar
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026May 12, 2026Webinar
Responding to Medical Audit Reviews
Kathy Ahearn
Regulatory & ReportingKathy Ahearn05/13/2026May 13, 2026Webinar
Developing Top-Flight Telephone Rapport: The Importance of Impression Management
Susan Keane Baker
Professional DevelopmentSusan Keane Baker05/14/2026May 14, 2026Webinar
NEW
2027 Hospice Proposed Payment Rule & Regulatory Update
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Professional Development, Regulatory & ReportingMelinda A. Gaboury05/18/2026May 18, 2026Webinar
Care Doesn't Clock Out: Hospice Support After Business Hours
Jen Kiehl-Miller
Clinical ManagementJen Kiehl-Miller05/19/2026May 19, 2026Webinar
Infection Control & Prevention: Implementing Your Agency's Surveillance Program
Kathy Ahearn
Regulatory & ReportingKathy Ahearn05/20/2026May 20, 2026Webinar
Beyond the Bedside: Understanding Moral Distress in Compassionate Practice
Vickie Leff
NursingVickie Leff05/21/2026May 21, 2026Webinar
Great Grammar in 60 Minutes
Nancy Flynn
Professional DevelopmentNancy Flynn05/26/2026May 26, 2026Webinar
Providing High-Level & Targeted Counseling
Gary Gardia
Social WorkersGary Gardia05/27/2026May 27, 2026Webinar
Hospice Documentation Through All Levels of Care
Diane Link
Clinical Management, NursingDiane Link05/28/2026May 28, 2026Webinar
Alzheimer’s & Dementia Part 1: Specialized Programming for Volunteers
Gary Gardia
Bereavement, Directors, Volunteer ManagersGary Gardia06/02/2026Jun 2, 2026Webinar
The Cost of Caring: Recognizing & Recovering from Compassion Fatigue
Joanna Pera
Professional DevelopmentJoanna Pera06/02/2026Jun 2, 2026Webinar
Your Agency's Emergency Management Plan: Emergency Preparedness & the Regulations
Kathy Ahearn
Regulatory & ReportingKathy Ahearn06/03/2026Jun 3, 2026Webinar
How to Help Your Frontline Team Handle Client Disappointment
Susan Keane Baker
Professional DevelopmentSusan Keane Baker06/04/2026Jun 4, 2026Webinar
Medicare Review Success: Avoid Top Denials & Strengthen Documentation
Jen Kiehl-Miller
ComplianceJen Kiehl-Miller06/09/2026Jun 9, 2026Webinar
Recognizing & Responding to Changes in the Patient Condition
Kathy Ahearn
NursingKathy Ahearn06/10/2026Jun 10, 2026Webinar
Honoring Veterans’ Healthcare Decisions
Gary Gardia
Bereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/11/2026Jun 11, 2026Webinar
Coaching Challenging Personalities
Gary Gardia
Volunteer ManagersGary Gardia06/16/2026Jun 16, 2026Webinar
Conveying Sensitive Information: Is There a Right Time & Right Way?
Kathy Ahearn
Professional DevelopmentKathy Ahearn06/17/2026Jun 17, 2026Webinar
Developing Home Health Care Plans That Meet Regulatory & Billing Requirements
Diane Link
Clinical Management, Compliance, NursingDiane Link06/18/2026Jun 18, 2026Webinar
Electronic Business Records: Seven Steps for Effective & Compliant Management
Nancy Flynn
ComplianceNancy Flynn06/23/2026Jun 23, 2026Webinar
Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary Gardia
Bereavement, Directors, Professional Development, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/24/2026Jun 24, 2026Webinar
Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery
Joanna Pera
Professional DevelopmentJoanna Pera06/25/2026Jun 25, 2026Webinar
The Role of the Social Worker & Chaplain in Pain & Symptom Management
Gary Gardia
Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/30/2026Jun 30, 2026Webinar
Hospice 101: Back to the Basics & Key Concepts
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Jul 1, 2026Webinar
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Jul 7, 2026Webinar
IDG & the Plan of Care (POC): A Hospice Requirement & Survey Dilemma
Kathy Ahearn
Regulatory & ReportingKathy Ahearn07/08/2026Jul 8, 2026Webinar
Reading Between the Lines: Unpacking Patient Defense Mechanisms in Serious Illness Care
Vickie Leff
Social Workers, Chaplains & Spiritual CaregiversVickie Leff07/09/2026Jul 9, 2026Webinar
The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction
Joanna Pera
Business Development, Clinical Management, Executive Leadership, Professional DevelopmentJoanna Pera07/13/2026Jul 13, 2026Webinar
NEW
HOPE Tool Series
Directors07/14/2026Starting
Jul 14, 2026Series
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/14/2026Jul 14, 2026Webinar
Hospice Levels of Care: Compliance Qualifications & Documentation
Kathy Ahearn
ComplianceKathy Ahearn07/15/2026Jul 15, 2026Webinar
Veterans, PTSD & Trauma-Informed Care Counseling
Gary Gardia
Bereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/16/2026Jul 16, 2026Webinar
"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/21/2026Jul 21, 2026Webinar
Beyond the Mask: Conquering Imposter Syndrome in Professional Life
Joanna Pera
Professional DevelopmentJoanna Pera07/22/2026Jul 22, 2026Webinar
Mobile Device Risks, Records & Rules: Using Policy to Manage Compliance
Nancy Flynn
ComplianceNancy Flynn07/23/2026Jul 23, 2026Webinar
World-Class Service Excellence: 90 Ideas in 90 Minutes
Susan Keane Baker
Executive LeadershipSusan Keane Baker07/28/2026Jul 28, 2026Webinar
Hospice Live Discharges: The Who, What, When & How
Kathy Ahearn
Regulatory & ReportingKathy Ahearn07/29/2026Jul 29, 2026Webinar
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/30/2026Jul 30, 2026Webinar
Raising the Bar for Bereavement Programming & Services Part 1: Ensuring the Needs Are Met
Gary Gardia
BereavementGary Gardia08/04/2026Aug 4, 2026Webinar
Prioritizing Pain & Symptom Management
Kathy Ahearn
NursingKathy Ahearn08/05/2026Aug 5, 2026Webinar
The Power of Differentiation
Kurt Kazanowski
Business DevelopmentKurt Kazanowski08/06/2026Aug 6, 2026Webinar
Bridging the Generational Divide in the Workplace
Joanna Pera
Professional DevelopmentJoanna Pera08/11/2026Aug 11, 2026Webinar
Veterans & Volunteers: Challenges & Opportunities for Quality Care
Gary Gardia
Bereavement, Directors, Volunteer Managers, Chaplains & Spiritual CaregiversGary Gardia08/11/2026Aug 11, 2026Webinar
How to Increase Patient Referrals
Susan Keane Baker
Executive LeadershipSusan Keane Baker08/12/2026Aug 12, 2026Webinar
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