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Lessons Learned from HOPE Tool Implementation
Victoria Barron
Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers
Victoria Barron01/28/2026Jan 28, 2026Webinar
ChatGPT Risks & Rules for Healthcare HR Pros: Using AI Without Triggering Discrimination Claims
Nancy Flynn
Human Resources, Artificial Intelligence
Nancy Flynn01/29/2026Jan 29, 2026Webinar
The "H" Word:  Preparing Team Members to Provide Supportive Hospice Consultations
Tammy Stewart
Clinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual Caregivers
Tammy Stewart02/03/2026Feb 3, 2026Webinar
Hospice Nurses & Hospice Aides
Kathy Ahearn
Compliance
Kathy Ahearn02/04/2026Feb 4, 2026Webinar
Volunteer Recruitment & Training
Gary Gardia
Volunteer Managers
Gary Gardia02/05/2026Feb 5, 2026Webinar
Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI
Jen Kiehl-Miller
Compliance
Jen Kiehl-Miller02/10/2026Feb 10, 2026Webinar
Developing a Workplace Violence Program
Diane Link
Executive Leadership, Human Resources
Diane Link02/11/2026Feb 11, 2026Webinar
Lemons to Lemonade: Maintaining a Positive Attitude in Tough Situations
Susan Keane Baker
Nursing
Susan Keane Baker02/12/2026Feb 12, 2026Webinar
The Motivated Sales Rep: Coaching with Clarity, Empathy & Impact
Joanna Pera
Professional Development
Joanna Pera02/17/2026Feb 17, 2026Webinar
Social Workers, MFTs, MHCs, Chaplains & Spiritual Caregivers
Kathy Ahearn
Compliance
Kathy Ahearn02/18/2026Feb 18, 2026Webinar
Confronting Your Own Emotional Responses When Caring for the Seriously Ill
Vickie Leff
Social Workers, Chaplains & Spiritual Caregivers
Vickie Leff02/19/2026Feb 19, 2026Webinar
Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation
Jen Kiehl-Miller
Compliance
Jen Kiehl-Miller02/24/2026Feb 24, 2026Webinar
Developing, Updating & Implementing an Effective Hospice Plan of Care
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart02/25/2026Feb 25, 2026Webinar
Artificial Intelligence (AI) Risks & Rules for Healthcare: Using ChatGPT Without Violating HIPAA, Patient Privacy, or the Law
Nancy Flynn
Compliance, Artificial Intelligence
Nancy Flynn02/26/2026Feb 26, 2026Webinar
Self-Aware, Self-Assured: The First Step to Unstoppable Leadership
Joanna Pera
Professional Development
Joanna Pera03/03/2026Mar 3, 2026Webinar
2026 Emotional Intelligence Series
Professional Development
03/04/2026Starting
Mar 4, 2026
Series
Hospice Volunteer Program Roles, Requirements, Recruitment & More
Kathy Ahearn
Compliance
Kathy Ahearn03/04/2026Mar 4, 2026Webinar
Hope Is Not a Strategy
Kurt Kazanowski
Business Development, Executive Leadership
Kurt Kazanowski03/05/2026Mar 5, 2026Webinar
Driving Growth & Quality Through Family Caregiver Communication
Cara Abbott
Executive Leadership
Cara Abbott03/11/2026Mar 11, 2026Webinar
Volunteer Inservices & Support: Overlooked Retention Opportunities
Gary Gardia
Volunteer Managers
Gary Gardia03/12/2026Mar 12, 2026Webinar
Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed
Jen Kiehl-Miller
Compliance
Jen Kiehl-Miller03/17/2026Mar 17, 2026Webinar
Hospice Bereavement Program Structure, POCs, Risks & Best Practices
Kathy Ahearn
Compliance
Kathy Ahearn03/18/2026Mar 18, 2026Webinar
Business Writing in the Age of AI: Risks & Rules for AI Writing Tools
Nancy Flynn
Professional Development
Nancy Flynn03/19/2026Mar 19, 2026Webinar
Developing Hospice Care Plans That Meet Regulatory Requirements
Diane Link
Clinical Management, Compliance
Diane Link03/24/2026Mar 24, 2026Webinar
Communication, Professionalism, Respect: Creating the Best Relationships
Susan Keane Baker
Professional Development
Susan Keane Baker03/25/2026Mar 25, 2026Webinar
Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
Jen Kiehl-Miller
Compliance
Jen Kiehl-Miller03/31/2026Mar 31, 2026Webinar
Documentation to Support Terminality & Meet Guidelines & Regulations
Kathy Ahearn
Compliance
Kathy Ahearn04/01/2026Apr 1, 2026Webinar
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
Joanna Pera
Professional Development
Joanna Pera04/02/2026Apr 2, 2026Webinar
2026 Advanced Volunteer Management Series
Volunteer Managers
04/07/2026Starting
Apr 7, 2026
Series
E- & Micro-Volunteering
Gary Gardia
Volunteer Managers
Gary Gardia04/07/2026Apr 7, 2026Webinar
QAPI: Digging in the Data
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart04/08/2026Apr 8, 2026Webinar
Coaching Conversations: Guiding Staff to Have Greater Impact
Brad Brewer
Professional Development
Brad Brewer04/09/2026Apr 9, 2026Webinar
Backbone Over Burnout: The Bold Case for Boundaries
Joanna Pera
Professional Development
Joanna Pera04/14/2026Apr 14, 2026Webinar
NEW
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Jen Kiehl-Miller
Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Marketing, Social Workers
Jen Kiehl-Miller04/14/2026Apr 14, 2026Webinar
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Kathy Ahearn
Directors
Kathy Ahearn04/15/2026Apr 15, 2026Webinar
Historic Marijuana Reclassification: Changes & Implications
Nancy Flynn
Human Resources
Nancy Flynn04/16/2026Apr 16, 2026Webinar
2026 Social Work & Chaplain Series
Social Workers & Spiritual Caregivers, Social Workers
04/21/2026Starting
Apr 21, 2026
Series
The Assertive Social Worker & Chaplain
Gary Gardia
Social Workers
Gary Gardia04/21/2026Apr 21, 2026Webinar
How Listening Transforms Patient & Family Experiences
Susan Keane Baker
Nursing
Susan Keane Baker04/22/2026Apr 22, 2026Webinar
Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
Nancy Flynn
Compliance
Nancy Flynn04/23/2026Apr 23, 2026Webinar
The Power of Pausing: Debriefing for Clinician Sustainability
Vickie Leff
Executive Leadership
Vickie Leff04/28/2026Apr 28, 2026Webinar
How to Conduct an Audit to Prepare for Survey or ADR
Kathy Ahearn
Compliance
Kathy Ahearn04/29/2026Apr 29, 2026Webinar
If It Wasn't Documented, It Wasn't Done!
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart04/30/2026Apr 30, 2026Webinar
Volunteer Leaders: Guiding Volunteers Toward Leadership Roles
Gary Gardia
Volunteer Managers
Gary Gardia05/05/2026May 5, 2026Webinar
A How-To on High-Performing Hospice Sales
Kurt Kazanowski
Business Development, Directors, Executive Leadership, Marketing
Kurt Kazanowski05/06/2026May 6, 2026Webinar
Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation
Diane Link
Clinical Management, Compliance
Diane Link05/07/2026May 7, 2026Webinar
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart05/12/2026May 12, 2026Webinar
Responding to Medical Audit Reviews
Kathy Ahearn
Regulatory & Reporting
Kathy Ahearn05/13/2026May 13, 2026Webinar
Developing Top-Flight Telephone Rapport: The Importance of Impression Management
Susan Keane Baker
Professional Development
Susan Keane Baker05/14/2026May 14, 2026Webinar
Care Doesn't Clock Out: Hospice Support After Business Hours
Jen Kiehl-Miller
Clinical Management
Jen Kiehl-Miller05/19/2026May 19, 2026Webinar
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