Printable Webinar Schedule

Series

2019 New Volunteer Manager Series

Series

2020 Patient-Driven Groupings Model Series

Series

2020 Leading Through a Crisis Webinar Package

Series

Navigating the Hospital Partnership Webinar Package

Series

2020 Managing Hospice Live Discharge Webinar Package

Series

2020 Hospice Billing Series

Series

2020 Social Worker & Chaplain Series

Recorded
Webinar
1/31/19

New Volunteer Manager Series: Common Challenges & FAQs for New Hospice Volunteer Managers

Recorded
Webinar
2/14/19

New Volunteer Manager Series: Establishing Priorities When Volunteer Managers Wear Multiple Hats

Recorded
Webinar
2/28/19

New Volunteer Manager Series: Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma

Recorded
Webinar
6/27/19

The Great Ethical Challenge: Over-Involved Versus Under-Involved

Recorded
Webinar
9/3/19

The Dark Web & Your Organization: Impact, Risks, Strategy

Recorded
Webinar
9/19/19

Ethical Challenges & Skills: Assessing Suicidal Ideations & Interventions

Recorded
Webinar
11/7/19

Social Worker & Chaplain Series: Psychosocial & Spiritual Acuity Implications for Social Workers & Chaplains

Recorded
Webinar
11/21/19

Social Worker & Chaplain Series: Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth

Recorded
Webinar
12/5/19

Social Worker & Chaplain Series: Psychological & Spiritual Distress: A Call for Immediate & Skillful Intervention

Recorded
Webinar
1/9/20

Marijuana HR Policy & Best Practices: Handling Employee Medical & Recreational Use

Recorded
Webinar
1/16/20

Palliative Care Insights & Trends Moving into 2020

Recorded
Webinar
1/23/20

PDGM Part 1 – Overview

Recorded
Webinar
1/30/20

Payment Reform & OIG Reports: Year-End Recap & Future Projections for Hospice

Recorded
Webinar
2/6/20

PDGM Part 2 – Coding

Recorded
Webinar
2/13/20

Hospice 101: Hospice Philosophy, Eligibility and Documentation

Recorded
Webinar
2/20/20

PDGM Part 3 – Clinical Episode Management

Recorded
Webinar
2/27/20

Creating a LGBTQ Caring & Inclusive Program

Recorded
Webinar
3/5/20

Targeted Probe and Educate Hospice Update & PEPPER Reports

Recorded
Webinar
3/12/20

Create & Maintain a Compliant Marketing Strategy

Recorded
Webinar
3/19/20

Recruiting & Retaining Millennials, Gen Z & Nexters

Recorded
Webinar
3/25/20

Pandemic & Emergency Preparedness: COVID-19 & What Healthcare Professionals Need to Know

Recorded
Webinar
3/26/20

How to Develop a Sustainable Remote Patient Monitoring Telehealth Program

Recorded
Webinar
4/2/20

Challenges & Solutions for Hospice Volunteers: An Interactive Webinar for National Volunteer Month

Recorded
Webinar
4/2/20

Universal Precautions & Hand Washing for Hospice Volunteers (complimentary)

Recorded
Webinar
4/9/20

Home Health CoPs – Top Issues & Concerns

Recorded
Webinar
4/15/20

COVID-19 Regulatory Relief: What Does It Mean for Your Agency?

Recorded
Webinar
4/16/20

The Dos & Don'ts of Managed Care Contracting

Recorded
Webinar
4/21/20

Charting for the Jury: Improving Documentation & Quality Care

Recorded
Webinar
4/23/20

Counseling Techniques & Interventions for Bereavement Professionals

Recorded
Webinar
4/29/20

Infection Control & Prevention: How to Implement & Integrate a Comprehensive Surveillance Program during a Pandemic (COVID-19)

Recorded
Webinar
5/7/20

Hospice Eligibility Documentation: Drill Down the Details

Recorded
Webinar
5/14/20

Increasing Hospice Revenue in a Competitive Landscape

Recorded
Webinar
5/19/20

Sales Rep Success - How to Manage & Motivate for Peak Performance

Recorded
Webinar
5/20/20

The New Normal: COVID-19 Best Practices for Ongoing Containment, Contact Tracing, Patient Care, Staff Protocols & Public Health

Recorded
Webinar
6/4/20

Religion & Politics: Navigating Difficult Topics with Colleagues & Patients

Recorded
Webinar
6/10/20

Shape High-Performance Teams to Strengthen Results During the COVID-19 Crisis

Recorded
Webinar
6/11/20

When Is the Right Time to Bring in a Consultant?

Recorded
Webinar
6/15/20

Engaging Patients for Meaningful Results in the Face of Change (complimentary)

On-Demand
Training

Recognizing & Overcoming Unconscious/Implicit Bias (complimentary)

Recorded
Webinar
6/18/20

Getting In or Getting Out? Considerations in Buying & Selling Home Health & Hospice Providers

Recorded
Webinar
6/24/20

How Emotional Intelligence Can Help Us Through a Crisis

Recorded
Webinar
6/25/20

Hospice Billing FAQs: Clarifying the Confusion

Recorded
Webinar
7/7/20

Conducting Mock Surveys to Ensure Readiness & Compliance

Recorded
Webinar
7/9/20

How HIPAA Impacts Email & Text Messaging: Communication Compliance for Healthcare Providers

Recorded
Webinar
7/15/20

Marketing & Community Outreach for Fall 2020: Challenges & Opportunities for Hospice & Palliative Care

Recorded
Webinar
7/16/20

From Referral to Admission: The Secret Ingredient to Compliant Growth

Recorded
Webinar
7/20/20

Virtual Sales: Perfect the Art & Science of Selling & Social Distancing

Recorded
Webinar
7/23/20

The Denial Myth: Skillfully Working with Real or Perceived Denial

Recorded
Webinar
7/30/20

Navigating the Hospital Partnership Part 1: Working with the Hospital Community, What You Need to Know & How to Reach Out

Recorded
Webinar
7/30/20

Navigating the Hospital Partnership Part 2: Becoming a Provider of Choice, the Collaboration Values, Goals & Outcomes

Recorded
Webinar
8/4/20

Managing Hospice Live Discharge Part 1 – How, When & Why: Guidelines, Regulations & Reporting

Recorded
Webinar
8/6/20

Utilizing Your Hospice QAPI Program to the Fullest: Improve Your Organization's Compliance & Performance

Recorded
Webinar
8/13/20

Home Risk Management – How to Prevent & Respond to Liabilities

Recorded
Webinar
8/18/20

Managing Hospice Live Discharge Part 2 – How, When & Why: Process, Care Continuum & Documentation

Recorded
Webinar
8/20/20

Making It Right: Perfecting Your Customer Service Recovery Process

Recorded
Webinar
8/27/20

HQRP - Hospice Quality Reporting Programs: Dig into Specifics, Improve Your Scores

Recorded
Webinar
8/31/20

Emergency Preparedness for Home Health & Hospice in Light of COVID-19

Recorded
Webinar
9/3/20

Training Your Hospice to be Volunteer Receptive & Supportive

Recorded
Webinar
9/10/20

Use Behavioral Interviewing to Build a Winning Team

Recorded
Webinar
9/15/20

Coding Updates for Hospice & Home Health Effective October 1, 2020

Recorded
Webinar
9/17/20

Hospice 201 – A Deep Dive into the Benefit: Eligibility, Documentation, Reporting, Surveys & Opportunity

Wednesday
Sep 23
2020

How to Prepare for a CMS/AO-Focused Infection Control Survey

Thursday
Sep 24
2020

Hospice Billing Series: Part 1 – Eligibility Requirements & Notice of Election

Thursday
Oct 1
2020

IDG Meetings: Effective Problem Solving with Shared Responsibility

Thursday
Oct 8
2020

The Days of “Muffin Marketing” Are Over

Tuesday
Oct 13
2020

Work-from-Home Record Retention Rules for Hospice & Home Care Providers

Thursday
Oct 15
2020

Geriatric Services for Veterans: Home Health, Hospice & Palliative Care

Thursday
Oct 22
2020

Hospice Billing Series: Part 2 – Details of Medicare Claims Processing

Thursday
Oct 29
2020

Hospice Billing Series: Part 3 – Face-to-Face, Hospice Cap, HIS & Top 5 Denial Reasons

Tuesday
Nov 3
2020

Social Worker & Chaplain Series: Grief Counseling Preferred Practices - Which Model Do I Use?

Thursday
Nov 5
2020

Telephone Rapport: Applying Bite-Sized Skills for Big Results

Tuesday
Nov 17
2020

Audits & ADR/TPE: How to Approach & Successfully Maneuver Through the Process

Tuesday
Dec 1
2020

Social Worker & Chaplain Series: Caregivers - Resolving Dynamics that Cause Disruption

Thursday
Dec 3
2020

Hospice Compare & HOPE Assessment Tool Update

Thursday
Dec 10
2020

Social Worker & Chaplain Series: Our Role in Staff Burnout, Job Satisfaction & Personal Loss

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We provide hospice webinars on compliance, regulations, volunteer management, human resources, ICD-10, billing, post-acute care & other topics, join our mailing list.