Live & On-Demand Training

2026 Hospice PEPPER Report

Raising the Bar for Bereavement Programming & Services Part 1: Ensuring the Needs Are Met

Prioritizing Pain & Symptom Management

The Power of Differentiation

Bridging the Generational Divide in the Workplace

Veterans & Volunteers: Challenges & Opportunities for Quality Care

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas

Marijuana Policy & Best Practices: Handling Employee & Patient Medical & Recreational Cannabis Use at Work & Home

Responding to Patient Avoidance & Defenses

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism

The HOPE Tool Part 3: Where the Change Has Taken Us

Hospice Sales Compliance: What Reps Can’t Say Anymore

Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control

“What Are You Going to do About This?!” Challenging Situations for Social Workers

The Hospice Final Rule & 2027 Quality Update

2026 Hospice Billing Series

Hospice Eligibility & Notice of Election

Cracking the Referral Code: How to Be the Hospice They Choose

Unlock Your Hospital Growth Opportunities

The Medicare Hospice Benefit at 44: A Legacy of Compassion, A Future of Innovation

2026 Hospice Clinical Manager Best Practice Series

The Regulations Clinical Managers Need to Know

Raising the Bar for Bereavement Programming & Services Part 2: E-Bereavement Programming & Services

Managing Your Hospice Team for Clinical Managers

Medicare Hospice Claims Processing & Election Statement

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve

Turning Bereavement Into a Strategic Advantage: What Leading Hospice Agencies Do Differently

Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample

FY2027 Updates, HQRP, Emergency Management, Infection Prevention & Control

The Challenging Volunteer: Coaching In or Coaching Out?

Face-to-Face, Physician Billing & HOPE Compliance

Denied? Strategies for Successful Hospice Claim Appeals

Selling Hospice Eligibility Without Compliance Risk

From Slump to Surge: Break the Sales Slump & Bounce Back Stronger

Meeting the Hospice Volunteer Requirement: Recruitment, Retention & Best Practices

AAA Community Physician Engagement Strategy

Working Alongside Challenging Personalities

Beyond Empathy: Navigating the Emotional Landscape of Care for the Seriously Ill

Calm, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence

Why Life Review Should Be a Home Health & Hospice Priority

Strategic Planning: A Must in Today's Healthcare Environment

Determining Relatedness in Hospice: What Should Be Covered & How to Communicate & Document

Post-Agency Survey Corrective Action Steps: Where Do You Start?

Beyond the Check-In: Transforming One-on-Ones into Impactful Leadership Moments That Drive Performance

Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different Interventions

Toxic Teams: Strategies for Improvement

Palliative Care: Is It Time to Establish a Community-Based Palliative Care Program?

The Challenges & Solutions of Being an Adult Caregiver

Cognitive Behavioral Therapy (CBT) & Mindfulness for Distress & Anxiety Management

Strategic Growth Mastery: How to Develop & Lead High-Performing Sales Teams