Defining Exceptionalism in Volunteer Management
On-Demand Webinar
StreamedAug 8, 2024Duration60 minutes
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Everyone wants to be exceptional – even if it’s in just one area.
But what does that mean? How
does it relate to volunteer management? Is your volunteer manager exceptional
at their job? Do they want to be? This thought-provoking webinar will explain
how to go from adequate to exceptional performance as a volunteer manager.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Deliver five key messages to your organization about the benefits of a high-quality volunteer program
- Define the word “exceptional” as it applies to today’s volunteer programming and services
- Explain the importance of informing and including the community in your comprehensive services
- Involve patient care teams in volunteer services in two ways that actually makes their jobs easier
- Describe two fundamental ways to prepare your program for expansion
WEBINAR DETAILS
What does it take
to move from being an adequate volunteer manager to an exceptional volunteer
manager? To start with, you need good critical thinking skills and the ability
to engage in creative problem-solving. Today’s volunteer manager must be
assertive, solution-focused, and possess the ability to anticipate requests
before they are received. This webinar will address what it takes to become an
exceptional volunteer manager no matter how large or small your program may be.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative webinar
will benefit volunteer directors and program managers and those in leadership
positions who want to know more about maximizing the potential for hospice
volunteerism.
TAKE-AWAY TOOLKIT
- “Don’t forget” checklist for program expansion
- Current program assessment exercise
- IDT discussion guide
- Handout with additional lecture notes
- List of references and additional learning opportunities
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All
materials are subject to copyright. Transmission, retransmission, or
republishing of any webinar to other agencies or those not employed by your
agency is prohibited. Print materials may be copied for eligible participants
only.
TESTIMONIALS
"As a volunteer manager myself, the webinar gave me a lot to ponder regarding our own volunteer program. This is a new experience for me and the webinar gave me some important insights on presenting our program to our own staff as well as the community."
- Janice, Beyond Faith Hospice
"This webinar expanded our knowledge and offered great tools."
- Alisa, Penn Medicine
"The speaker was great and inspired some ideas and how to add on to our program."
- Georgia, Hope Healthcare & Hospice
Presented By
Other Webinars That Might Interest You

Hospice Eligibility & Skillful Documentation
by Tammy Stewart

NEW Online Volunteer Training Program
by Gary Gardia

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers
by Gary Gardia

Watch What You Say! How Words & Approaches Influence Outcomes
by Gary Gardia

New Volunteer Manager Series: Creating New & Innovative Services with Volunteers
by Gary Gardia

Interdisciplinary Teams: Defining & Functioning
by Gary Gardia

New Volunteer Manager Series: Volunteer Recruitment & Training
by Gary Gardia

CAHPS Hospice Survey: How to Gauge Improvement in Scores
by Melinda A. Gaboury

Veterans Service & Care Series: Veterans & Volunteers: Challenges & Opportunities for Quality Care
by Gary Gardia

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
by Gary Gardia
© 2026 FINANCIAL EDUCATION & DEVELOPMENT, INC



