Compliance for a Hospice Volunteer Program

The volunteer program is a core hospice service and is also required by CMS. One of its greatest challenges is meeting and maintaining the 5% volunteer requirement. Not all volunteer activities count towards that number, making it essential to understand which activities do qualify, whether direct or administrative. Learn how to accurately calculate and document volunteer time and report the 5% requirement.

This webinar will explore the specific Conditions of Participation that address hospice volunteer programs and a volunteer’s critical role in the care planning process. It will define the role and responsibilities of hospice volunteer directors and managers. Learn Medicare’s hospice volunteer training program requirements to ensure your agency’s initial training program exceeds them.

This informative session is designed for all hospice executive leadership, board members, volunteer directors and managers, compliance officers, CFOs, clinical managers, marketing personnel, human resources employees, education and training staff, and business development teams.