2024 CoP Compliance for Hospice Personnel Series

Do you know which activities meet the 5% requirement? This program will review frequently asked questions regarding volunteer services, who can volunteer, mileage, background checks, and using staff as volunteers. It will address the importance of documentation, including coordinating volunteer services with the POC and IDG. Take this opportunity to get clarity on many questions and concerns.

This program will address many elements of bereavement programs, including risk assessments, determining risk levels, and setting up bereavement care plans. What are a hospice’s responsibilities when outside referrals to community resources are made? Can hospices offer bereavement services to the community? Join us to learn the answers to these frequently asked questions, along with how to measure the effectiveness of your bereavement program.

Part 1 of this five-part compliance series will begin with the hospice medical director, NP/PA, and IDT. You’ll learn about the regulations and requirements related to the roles and responsibilities of these critical positions and functions within hospice. Emphasis will be placed on both the technical and clinical requirements for Medicare hospice eligibility. The webinar will review how to document to support both eligibility and ongoing terminality. Examples and review of how to use the LCDs in determining qualifying hospice admissions and recertifications will be presented. Who can, and how to, properly complete a face-to-face (F2F) that supports decline and terminality will be explained step-by-step. All hospice medical directors, NPs/PAs, and directors should attend this well-explained webinar on their roles and the function of the IDT which is critical to the hospice process.

Part 2 of this five-part compliance series will focus on the roles of hospice RNs and aides. With continued CMS oversight, documentation starting with the initial assessment, comprehensive assessments, and ongoing visits must support patient eligibility for hospice. This presentation will address common compliance and documentation challenges, how to address them, and how to document terminality. It will review the Medicare hospice benefit with a focus on eligibility and how to support eligibility through assessment, LCD utilization, documentation, IDT participation, using the four levels of care, and discharging patients when needed. You’ll also learn about high-risk admissions, what triggers audits, and how to avoid them.

Counseling services continue to be under-utilized and yet very needed for hospice patients. This presentation will advocate for the role of counseling services and will review the CoPs, agency best practices, assessments, plans of care, and documenting terminality. It will address managing hospice patients and families from a psychosocial and emotional perspective, including interventions.