2024 Hospice Clinical Management Series

This three-part series is “all you need to know” as a hospice clinical manager, beginning with key regulations for hospice admission and ending with quality reporting. Part 1 will go through the hospice process from admission, identifying the regulations related to Medicare hospice eligibility, and all of the necessary documentation required to manage your team. It will identify areas of risk that agencies face related to both survey and additional medical documentation review. This is a clinical management crib notes series and well worth the investment for new leadership and a brush up for all leadership.

Part 2 of this three-part series will focus on hospice team management. You’ll learn which team members are required (including the newest addition), the role of the case manager, team expectations, and qualifications. Competencies, oversight, and difficult conversations often can be trying for new managers. This presentation will empower them to better work with team members by focusing on key areas that support overall agency operations and the hospice process.

Part 3 of this three-part webinar series will dive into all the reports on which agencies are evaluated and measured. It will break down all the reports, the significance of each, and how to read them. Using the information provided, you will be able to identify whether your agency is at potential risk for a payment audit or at risk for payment reduction for missing key submission deadlines. This webinar will cover all the business aspects of hospice that clinical management must know. It will review what impacts reimbursement, HQRP and reporting, payment models, and what is on the hospice horizon. This webinar will be key for all new clinical leadership as well as those who require a refresher related to reports such as CASPER, PEPPER, HCI, and Hospice Compare.