Hospice Management Part 3: Patient Satisfaction, Engagement & Growth

The Hospice Management Training Series takes a deep dive into the critical aspects of what all hospice managers/supervisors need to know. This webinar series will focus on essential areas and aspects to mentor and improve hospice leaders.

Part 3 will address vital aspects of patient engagement, agency growth, and quality scores, and review common questions managers receive. This webinar will help new supervisors and managers understand their roles in overall business development, growth, employee and patient satisfaction, and the quality of care. Learn what impacts quality hospice ratings and how managers can guide their teams and improve agency scores. The program will review what to expect for 2023 regarding payment and final rule changes, payment-model updates, and everything needed to successfully lead your team into the future of hospice.

This informative session is designed for new and middle managers, manager trainees, and trainers. Hospice business owners, leadership teams, DOPCSs, clinical supervisors, directors of nursing, frontline supervisors, human resources personnel, board members, administrators, assistant administrators, business development staff, operations managers, CFOs, and COOs will also benefit from attending.