Everything hospice managers and clinical supervisors need to know is in one convenient series. Set yourself and your agency up for success and take a deep dive into all areas of hospice leadership.
120-minute webinars – available live or on-demand
- Part 1: Compliance & Regulations
- Part 2: Leadership & Effectively Managing Your Team
- Part 3:Patient Satisfaction, Engagement & Growth
Purchase webinars individually or buy the whole series to save 10%!
This three-part series starts with understanding the hospice Conditions of Participation and regulations to maintain compliance. It then moves into the leadership role and will provide tools to help effectively manage teams and cases. All aspects of what a hospice agency must incorporate into everyday operations will be addressed including, but not limited to patient engagement and satisfaction, infection control, emergency management, growth, and community programs along with other key areas of daily operations.
October 12, 2022
Part 1: Compliance & Regulations
Part one will cover all key elements pertaining to hospice compliance and regulations that management must know and follow, including the Conditions of Participation and how to avoid audit scrutiny.
October 26, 2022
Part 2: Leadership & Effectively Managing Your Team
Part two will review how to effectively manage your team. It will include competencies, qualifications, interdisciplinary teams, human resources, tackling difficult conversations, and oversight.
November 9, 2022
Part 3: Patient Satisfaction, Engagement & Growth
Part three will deal with business-related aspects of a hospice agency that clinical management must know. This includes patient satisfaction, employee engagement, customer service, contracting, business development, and growth.