Printable Webinar Schedule

Tuesday
Jan 7
2014

Developing “Take-Charge” Managers

Thursday
Apr 10
2014

Managing Client Expectations

Thursday
Jul 10
2014

“I’m Sorry to Hear That…” Proven Service Recovery Techniques

Thursday
Jul 24
2014

Hospice & Palliative Care: Essentials of Information Security & Privacy

Thursday
Oct 23
2014

My Life, My Choice: Navigating the Challenges of End-of-Life Decision-Making

Thursday
Feb 5
2015

Program Management: Core Volunteer Manager Competencies

Tuesday
Feb 24
2015

From Touchy to Touching: Talking About the Dying Process

Thursday
Apr 2
2015

Recruitment & Retention: Volunteer Engagement

Thursday
Apr 23
2015

Compassion Fatigue: Managing Caregiver Stress

Thursday
May 28
2015

Ethical Issues: Professional Boundaries & Pitfalls for Hospices

Thursday
Jun 4
2015

Education/Training: Ensuring Prepared & Confident Volunteers

Thursday
Aug 6
2015

Volunteers Everywhere You Look! Raising the Bar for Care & Services with Volunteers

Thursday
Oct 1
2015

Ethics & Leadership: Raising the Bar for Hospice Volunteerism

Thursday
May 26
2016

Is That Really True? Taking a Second Look at Long-Held Hospice Myths & Inconsistencies

Thursday
Jun 23
2016

Compliance for Hospice Volunteer Staff

Thursday
Nov 3
2016

Mistakes Happen! Cultivating Skills Necessary for Recovery

Thursday
Jan 5
2017

How HIPAA Impacts Email & Text Messaging: Communicating with & About Patients in Compliance with HIPAA

Thursday
Jan 26
2017

Hospice 101: The Basics for New Staff

Thursday
Apr 27
2017

Focus on Volunteers: Multi-Generational Perspectives, Programming & Services

Thursday
Jul 20
2017

Monitoring Employees' Work-Related & Personal Social Media: Why? How? Is It Legal & Ethical?

Monday
Jan 1
2018

2018 Volunteer Appreciation Event Package

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We provide hospice webinars on compliance, regulations, volunteer management, human resources, ICD-10, billing, post-acute care & other topics, join our mailing list.