2019 Compliance Series for Non-Clinical Staff

Registration Options & Pricing

Please select your membership status.

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your hospice
  • Presenter’s contact info for follow-up

Available Exclusively Through the Hospice & Home Care Webinar Network!

A series of three webinars!

In a recent poll, many hospice providers said they might not survive a survey if it happened today. Don’t let compliance issues with social workers, chaplains, bereavement staff, or volunteers keep you up at night!

Do you know the social worker-related requirements during the initial comprehensive assessment? Are you aware that chaplain visits are not the same as a spiritual assessment? How is "bereavement counseling" defined under 418.3 in the CoPs? What does and doesn’t count towards the volunteer 5% requirement and how is it calculated? This webinar series will address key requirements and explain how to remain compliant when providing volunteer services, spiritual caregivers, social workers, and bereavement care.

You may register for the entire series or individual sessions.

Compliance Series for Non-Clinical Staff Topics

Session Dates & Descriptions

Thursday, September 26, 2019
Compliance for Hospice Bereavement Staff

While not much has been written in the CoPs about bereavement, there are several areas where you must ensure regulatory compliance and that quality bereavement care is being provided. One area of concern for hospices is the correlation between bereavement risk assessments and follow-up care for people at medium-to-high risk. The CoPs require bereavement counseling. But which team members are qualified to provide that counseling? This webinar will cover key regulations and offer suggestions for bereavement care and programming, especially with limited staff and resources.

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Thursday, October 10, 2019
Compliance for Hospice Volunteer Staff

Many hospice programs struggle with achieving and maintaining the 5% volunteer requirement. How is the 5% calculated? What’s involved in a volunteer cost savings report? Medicare is very specific about the required contents of a volunteer training program. Are all required topics included in your initial training course? This webinar will focus on volunteer service regulations and provide ideas, resources, sample training curriculum, and more that you can personalize.

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Thursday, October 24, 2019
Compliance for Hospice Social Workers & Chaplains

Regulations regarding spiritual caregivers and social workers can be vague, but they offer the opportunity to comply with the "spirit of the law" to help us define excellence in the way psychosocial/spiritual suffering is addressed. This webinar will cover social work and spiritual care related regulations, levels of licensing, assessment guidance, documentation, and how to stay involved when visits are refused.

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Gary Gardia, Inc.


National Hospice & Palliative Care Organization
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