Jun 28

Deep Dive into Compliance Details Series: Part 2: Communication, Internal Monitoring, Disciplinary Guidelines & Corrective Actions

Registration Options & Pricing

Please select your membership status.

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Available for 6 months following Live
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your hospice
  • Presenter’s contact info for follow-up

Thursday, June 28, 2018

9:00 am – 10:30 am HST
11:00 am – 12:30 pm AKT
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

This session will focus on the remaining four elements of an effective compliance program:

  • Developing effective lines of communication
  • Internal monitoring and auditing
  • Enforcing standards through well-publicized disciplinary guidelines
  • Promptly responding to offenses and taking corrective action

The webinar will also address measurement options and tips for dealing with oversights. Do you have effective compliance protocols?  What reporting mechanism is used and is it anonymous?  Is the scope of the compliance risk assessment broad enough?  Does it drive internal monitoring and auditing?  What type of investigative process has been established and implemented?  How are corrective action plans developed and documented?  Attend this two-part series to ensure you understand the essential elements of an effective compliance program.


  • Compliance committee role and responsibility in creating independent reporting paths
  • Why the OIG considers many hotlines to be ineffective
  • Effective lines of communication other than a hotline
  • Risk assessment expectations and internal monitoring and auditing
  • The value of a probe audit
  • Including patients and families in auditing, monitoring, and surveying
  • Noncompliance levels and corresponding degree of disciplinary actions
  • What to do when credible evidence of misconduct is discovered
  • Best practices in conducting investigations
  • What, when, and how to self-report to the government
    • Summary of OIG expectations specific to lines of communication; internal monitoring and auditing; disciplinary guidelines and enforcement standards; and responding to offenses and taking corrective action.
    • Website references

Don't Miss the Other Compliance Series Webinars!

Sign up for the 2-part series!

Learn more about the Compliance Series.


This informative session is best suited for compliance professionals and committee members, regulatory and quality staff, administrators, managers, and board members.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.


Healthcare Provider Solutions, Inc.
You might be interested in:

We provide hospice webinars on compliance, regulations, volunteer management, human resources, ICD-10, billing, post-acute care & other topics, join our mailing list.