A series of three webinars!
Hospice programs are opening around the country at lightning speed, and new hospice programs mean new volunteer managers. Whether you're new to hospice, or just new to your role as a volunteer manager, this series is for you! Each topic will focus on critical skills, core competencies, and best practices, serving as a comprehensive training for entry-level managers. Learn creative problem solving for common challenges.
You may register for the entire series or individual sessions.
- Common Challenges & FAQs for New Hospice Volunteer Managers
- Establishing Priorities When Volunteer Managers Wear Multiple Hats
- Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma
Session Dates & Descriptions
Thursday, January 31, 2019
Common Challenges & FAQs for New Hospice Volunteer Managers
Conversations with new volunteer managers reveal many similar questions and challenges. The first webinar of this series will address common challenges facing hospice volunteerism nationally and the top 10 frequently asked questions, such as:
- What policies and procedures do I need?
- What should be contained in a volunteer's file?
- Can I use professional volunteers?
- How long should volunteer training be?
- What counts (and does not count) towards the 5% and why?
Thursday, February 14, 2019
Establishing Priorities When Volunteer Managers Wear Multiple Hats
It is not uncommon for volunteer managers to also be social workers, bereavement coordinators, or have other roles – especially in smaller programs. Volunteer programs contribute greatly to the patient/family experience and satisfaction scores and must also comply with regulatory requirements.
While volunteer services can never be an afterthought, limited resources make it even more imperative that volunteer managers are efficient and effective with their time. It is essential that volunteer managers learn to prioritize, be organized, and explore how to utilize volunteers in key positions. This timely webinar will cover these topics and focus on survival skills for volunteer managers who wear multiple hats.
Thursday, February 28, 2019
Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma
Do you ever think "How do I get more volunteers?" Do you find yourself training and training, but the overall volunteer numbers don't increase much? Are you using the same volunteers over and over while others drift away? Getting and keeping volunteers is the primary challenge for most volunteer managers. Join us to learn how to attract and retain volunteers to your program.