9:00 am – 10:30 am HST
11:00 am – 12:30 pm AKT
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
In Part two we will focus on the critical aspects of hospice case management. The webinar will review what makes up a qualified hospice case manager and what competencies and skill sets are required to effectively provide quality care. Learn how to effectively set up and manage your team, including reporting, documenting, and IDG. Tools will be provided to assist new managers and supervisors with communication, motivational and leadership styles, and techniques to maximize team productivity and quality care. How to have difficult discussions with staff members will also be covered.
Attendance certificate provided to self-report CE credits.
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PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.