AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Recordings available Wednesday, May 5, 2021
This is a 2-hour webinar package.
This essential webinar package combines two important topics on diversity and inclusion. You will receive two 60-minute recorded webinars with the ability to re-watch and share with all team members.
Diversity & Inclusion Part 1:
Cultural Influences in End-of-Life Care – Appropriate Outreach
Review and discuss end-of-life care and the dynamics of cultural biases in both sales development and operations. Discuss sales strategies in markets to identify key partners and operational strategies to ensure diversity is acknowledged and show that you have a plan in place to provide care for all patients and families without cultural bias.
Diversity & Inclusion Part 2:
Recognizing Unconscious & Implicit Bias – Providing Inclusive & Excellent Care
Understand how we define implicit bias and recognize the specific characteristics. This webinar will review how a person's environment and experiences mold one’s thoughts, assumptions, and interactions with others. This is a challenging dynamic in healthcare as agencies and staff may serve patients and families of different cultures and beliefs. Resources for educational opportunities for staff and team members will also be provided.
Attendance certificate provided to self-report CE credits.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Home Health
- Home Care
- Palliative Care
WHO SHOULD ATTEND?
This essential webinar package is designed for all team members, including administrators, clinical managers, business development leaders, hiring managers, agency staff, and field staff, especially those who participate in direct patient and family care.
- Useful websites and reference links
- List of helpful books
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.
These webinars are available exclusively through the Hospice & Home Care Webinar Network.