Mike Ferris is a nationally recognized expert in home care and hospice sales, marketing, and customer service. He has consulted with many of the most successful home care and hospice organizations in the country. Mike and his team deliver consulting and training programs based on their combined experience and expertise. Their services focus on referral management to maximize admissions and increase partner loyalty.
Mike has written numerous columns featured in major industry publications and spoken at hundreds of conferences. In addition to conducting training workshops on marketing, sales, and customer service for home health, hospice and private duty organizations for over 10 years, Mike has successfully trained over a thousand industry sales people and has written books, ebooks, and training modules that have become industry benchmarks. Mike is a member of the National Association for Home Care & Hospice and the National Hospice and Palliative Care Organization.