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Program Management: Core Volunteer Manager Competencies

Are you doing your job well? How do you know? Is there more you could or should be doing? So many of us were hired as volunteer managers because we were good volunteers or because, quite honestly, there was no one else. This webinar will cover the program standards of practice all volunteer managers need to know.

Recorded Thursday, February 5, 2015

HIGHLIGHTS

  • Standards of practice for hospice volunteer programs
  • Critical supervision skills
  • Volunteer file contents
  • Policies and procedures
  • Position descriptions
  • TAKE-AWAY TOOLKIT
    • Standard components of a volunteer program checklist
    • Volunteer file checklist
    • Sample policies and procedures
    • Sample position descriptions
    • “Where to find the answers” resource list

WHO SHOULD ATTEND?

This informative session is designed for anyone needing to know about volunteer programs. Medicare states, “Volunteers must provide day-to-day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract staff.” Therefore, ensuring that you have skilled volunteer managers is necessary for all organizations.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER