Printable Webinar Schedule

Recorded
Webinar
1/7/14

Developing “Take-Charge” Managers

Recorded
Webinar
4/10/14

Managing Client Expectations

Recorded
Webinar
7/10/14

“I’m Sorry to Hear That…” Proven Service Recovery Techniques

Recorded
Webinar
7/24/14

Hospice & Palliative Care: Essentials of Information Security & Privacy

Recorded
Webinar
10/23/14

My Life, My Choice: Navigating the Challenges of End-of-Life Decision-Making

Recorded
Webinar
2/5/15

Program Management: Core Volunteer Manager Competencies

Recorded
Webinar
2/24/15

From Touchy to Touching: Talking About the Dying Process

Recorded
Webinar
4/2/15

Recruitment & Retention: Volunteer Engagement

Recorded
Webinar
4/23/15

Compassion Fatigue: Managing Caregiver Stress

Recorded
Webinar
5/28/15

Ethical Issues: Professional Boundaries & Pitfalls for Hospices

Recorded
Webinar
6/4/15

Education/Training: Ensuring Prepared & Confident Volunteers

Recorded
Webinar
8/6/15

Volunteers Everywhere You Look! Raising the Bar for Care & Services with Volunteers

Recorded
Webinar
10/1/15

Ethics & Leadership: Raising the Bar for Hospice Volunteerism

Recorded
Webinar
5/26/16

Is That Really True? Taking a Second Look at Long-Held Hospice Myths & Inconsistencies

Recorded
Webinar
6/23/16

Compliance for Hospice Volunteer Staff

Recorded
Webinar
11/3/16

Mistakes Happen! Cultivating Skills Necessary for Recovery

Recorded
Webinar
1/26/17

Hospice 101: The Basics for New Staff

Recorded
Webinar
4/27/17

Focus on Volunteers: Multi-Generational Perspectives, Programming & Services

Recorded
Webinar
7/20/17

Monitoring Employees' Work-Related & Personal Social Media: Why? How? Is It Legal & Ethical?

Tuesday
Jan 1
2019

2019 Volunteer Appreciation Event Package

Thursday
May 9
2019

HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers & Peers

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We provide hospice webinars on compliance, regulations, volunteer management, human resources, ICD-10, billing, post-acute care & other topics, join our mailing list.