Printable Webinar Schedule

Series

2018 Leadership Series: Driving Results in the Face of Change

Series

2018 Volunteer Manager Series

Series

2018 Prudent Hospice™ Approach to Live Discharge Series

Series

2018 Deep Dive into Compliance Details Series

Series

2018 Social Worker & Chaplain Skills Series

Series

2018 Hospice Billing Series

Series

2018 Honoring Veterans' Healthcare Decisions Series

Thursday
Jan 5
2017

How HIPAA Impacts Email & Text Messaging: Communicating with & About Patients in Compliance with HIPAA

Thursday
Jan 26
2017

Hospice 101: The Basics for New Staff

Thursday
Feb 2
2017

Hospice Manager Series: First, Do No Harm! Critical Thinking for Managers

Thursday
Feb 16
2017

PEPPER Series: Adding PEPPER to Your Hospice Compliance Spice Rack

Thursday
Feb 23
2017

Hospice Manager Series: The Difficult Personality: Ours, Those We Supervise, Patients & Families

Thursday
Mar 2
2017

PEPPER Series: Adding Salt to Your PEPPER: Spicing Up Day-to-Day Compliance

Thursday
Mar 16
2017

Hospice Manager Series: Coaching & Guidance: Ensuring Everyone Knows Where They Are Headed & How to Get There

Thursday
Mar 30
2017

Hospice Manager Series: Pull Your Weight! Maximizing the Role of Everyone on the Team

Thursday
Apr 20
2017

Frontline Supervisor Series: Exploring the Role of the Frontline Supervisor

Thursday
Apr 27
2017

Focus on Volunteers: Multi-Generational Perspectives, Programming & Services

Thursday
May 4
2017

Frontline Supervisor Series: Developing Staff & Managing Performance

Thursday
May 25
2017

Compliance Series: Part 1: Preparing for the Project: What We Need to Know for Success

Thursday
Jun 8
2017

Compliance Series: Part 2: Down to Work: Constructing the Framework

Thursday
Jun 15
2017

Post-Acute Care Series: Value-Based Post-Acute Service for Hospice & Home Care: Key Strategic Considerations

Thursday
Jun 22
2017

Compliance Series: Part 3: Conducting Individualized Risk Assessments & Establishing Audits & Monitors

Thursday
Jul 13
2017

Compliance Series: Part 4: The Final Touches: The Annual Review, the Link Between Performance & Compliance & Staying Current

Thursday
Jul 20
2017

Monitoring Employees' Work-Related & Personal Social Media: Why? How? Is It Legal & Ethical?

Thursday
Aug 3
2017

Hospice Billing Series: Part 1: Eligibility Requirements & Notice of Election

Thursday
Aug 17
2017

Hospice Billing Series: Part 2: Details of Medicare Claims Processing

Thursday
Aug 31
2017

Hospice Billing Series: Part 3: Face-to-Face, Hospice CAP & Palliative Care & HIS Requirements

Thursday
Sep 14
2017

Survey Series: Assessing Your Regulatory Compliance Through Survey Readiness

Thursday
Sep 28
2017

Survey Series: Conducting a Mock Survey to Assess Compliance

Thursday
Oct 5
2017

A Whole New World: Defining the Role of Hospice Care in a Transforming Health Care System

Thursday
Oct 12
2017

Survey Series: Top Five Survey Deficiencies & How to Avoid Them

Thursday
Oct 19
2017

HIPAA Compliance: What Every Hospice & Home Care Provider Needs to Know About Electronic Protected Health Information (ePHI) & Paper-Based Medical Records

Thursday
Oct 26
2017

Healthcare Due Diligence in Mergers & Acquisitions: The Who, What, Why & When

Thursday
Nov 2
2017

Continuous Home Care Guidelines & Utilization Review

Thursday
Nov 9
2017

Marketing: Compliant Practices for Hospice & Home Health

Thursday
Nov 16
2017

Improving CAHPS Hospice Survey Scores

Tuesday
Dec 5
2017

Hospice Quality - Comprehensive Assessment Tool, Public Reporting & Star Rating

Thursday
Dec 7
2017

Honoring Veteran Program Partnerships

Monday
Jan 1
2018

2018 Volunteer Appreciation Event Package

Tuesday
Jan 9
2018

Emergency Preparedness Requirements for Hospice: Are You in Compliance?

Thursday
Jan 11
2018

Hospice & Facilities Contractual Relationships: Actions to Take & Traps to Avoid

Tuesday
Jan 16
2018

Aligning Palliative Care Services in 2018: Latest Trends, Insights & Data

Thursday
Jan 25
2018

Hospice 101: The Basics for New Staff

Thursday
Feb 1
2018

Audits/ADRs: Is Your Documentation & Practice Able to Withstand Audit Scrutiny?

Thursday
Feb 8
2018

Leadership Series: Driving Results in the Face of Change: Leadership in a Changing Healthcare Environment

Thursday
Feb 15
2018

Bridging the Gap: Hospice & Palliative Care & Intellectual & Developmental Disabilities

Tuesday
Feb 20
2018

Excellence in Advance Care Planning

Thursday
Feb 22
2018

Leadership Series: Driving Results in the Face of Change: Leading with Purpose

Thursday
Mar 1
2018

Volunteer Manager Series: Expanding Volunteer Services Outside the Box & Meeting Your Five Percent Requirement

Thursday
Mar 8
2018

Leadership Series: Driving Results in the Face of Change: The Mentor Leader

Thursday
Mar 15
2018

Volunteer Manager Series: Asserting Your Value as a Volunteer Manager!

Thursday
Mar 22
2018

Hospice Fraud & Audit Investigations: How to Prevent, Detect & Defend Against Them

Thursday
Mar 29
2018

Is It Hospice, Home Health, or Palliative Care?

Thursday
Apr 5
2018

Volunteer Manager Series: Raising the Bar for Volunteer Feedback: Surveys, Exit Interviews & Committee Involvement

Tuesday
Apr 10
2018

Hospice Policy Update: Where Are We & Where Are We Going?

Thursday
Apr 12
2018

Social Media Policy Mistakes: Is Your Organization at Risk?

Tuesday
Apr 17
2018

Managing Client Expectations Realistically & Respectfully

Thursday
Apr 19
2018

Prudent Hospice™ Approach to Live Discharge Series: Managing Live Discharges

Thursday
Apr 26
2018

Key Strategies for a Successful Emergency Department Patient Transition Program

Thursday
May 3
2018

Top Hospice Claims Risk Areas

Thursday
May 10
2018

Prudent Hospice™ Approach to Live Discharge Series: Managing Unplanned Hospitalizations

Tuesday
May 15
2018

Building a Strong & Compliant Skilled Nursing Partnership

Thursday
May 17
2018

Best Practices for Caring for Pediatric Hospice Patients

Tuesday
May 22
2018

Prudent Hospice™ Approach to Live Discharge Series: Evaluating & Planning for Discharge

Thursday
May 24
2018

Surveys & Survey Preparation: A New Role for Compliance

Thursday
Jun 7
2018

Key Strategies for Optimizing Hospice Revenue

Thursday
Jun 14
2018

Deep Dive into Compliance Details Series: Part 1: Policy, Standards of Conduct, Program Administration, Training & More

Thursday
Jun 28
2018

Deep Dive into Compliance Details Series: Part 2: Communication, Internal Monitoring, Disciplinary Guidelines & Corrective Actions

Thursday
Jul 5
2018

Best Practices for Compliant Social Media Opportunities

Thursday
Jul 12
2018

Social Worker & Chaplain Skills Series: Differentiating Grief from Depression

Tuesday
Jul 17
2018

Community Education & Outreach: Why Is This Critical for Your Agency?

Thursday
Jul 26
2018

Social Worker & Chaplain Skills Series: Ethical Challenges in Palliative Sedation & End-of-Life Decisions

Thursday
Aug 2
2018

Hospice Billing Series: Eligibility Requirements & Notice of Election

Tuesday
Aug 7
2018

Social Worker & Chaplain Skills Series: Ethical Challenges in Personal/Professional Boundaries, Supervision, Burnout & Self-Care

Thursday
Aug 9
2018

Cultural Influences in End-of-Life Care: Appropriate Outreach

Thursday
Aug 16
2018

Hospice Billing Series: Details of Medicare Claims Processing

Thursday
Aug 30
2018

Hospice Billing Series: Face-to-Face, Hospice CAP, Palliative Care & HIS Requirements

Thursday
Sep 6
2018

Recognizing & Overcoming Unconscious/Implicit Bias

Thursday
Sep 13
2018

Compliance for Hospice Social Workers & Chaplains

Thursday
Sep 20
2018

Electronic Compliance Rules, Policies & Best Practices for Email, Social Media, Mobile & Web Management

Thursday
Sep 27
2018

A Compassionate Approach to Pediatric End-of-Life Care: Blending the Art & Science of End-of-Life Care

Thursday
Oct 4
2018

Hot Topics in Hospice Payment & Quality Programming

Thursday
Oct 11
2018

Honoring Veterans' Healthcare Decisions Series: Veterans, VA Benefit, Hospice & Palliative Care

Thursday
Oct 18
2018

Why You Should Review PEPPER Reports

Thursday
Oct 25
2018

Honoring Veterans' Healthcare Decisions Series: Hospice Team Engagement: Your Role in Making a Difference & Honoring the Veteran's Healthcare Decisions

Thursday
Nov 1
2018

Hospice, Palliative Care & the Ever-Changing Hospice Landscape

Tuesday
Nov 6
2018

Customer Service & How to Deal with Difficult People

Thursday
Nov 8
2018

Hospice Compare: Lessons Learned & What to Expect

Thursday
Nov 15
2018

Power Partnerships & Growth Strategies in an Alternative Payment Model Environment

Tuesday
Dec 4
2018

How to Improve Your Hospice CAHPS Survey Scores

Thursday
Dec 6
2018

Mobile Device Risks & Compliance Rules: Implementing Strategic BYOD & COPE Policies

Thursday
Dec 13
2018

How to Create a Culture of Excellence from the Top Down

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